Digital Insurance Platform Market

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Question ^*

What are your biggest challenges with your current insurance processes?

1. Lack of policy transparency

2. Slow claims processing

3. Difficulty comparing policies

4. Limited self-service options

5. Poor communication with insurer

6. Other (please specify)

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Question ^*

Which digital capabilities would most improve your insurance experience?

1. Mobile app for policy access & management

2. Online claims submission & tracking

3. Personalized recommendations based on needs

4. 24/7 online support

5. Automated policy updates and reminders

6. Other (please specify)

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Question ^*

How satisfied are you with the speed and efficiency of your insurer's digital channels?

1. Very Satisfied

2. Satisfied

3. Neutral

4. Dissatisfied

5. Very Dissatisfied

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Question ^*

What features are most important to you when selecting an insurance provider?

1. Competitive pricing

2. Easy-to-understand policy language

3. Excellent customer service

4. Comprehensive coverage options

5. Convenient digital tools

6. Other (please specify)

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Question ^*

Which of these devices do you use to manage your insurance policies?

1. Smartphone

2. Tablet

3. Laptop/Desktop

4. None

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