Cloud CRM Market

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Question ^*

What level of importance do you attribute to mobile accessibility in a CRM solution?

1. Critical - Must have full functionality on mobile

2. Important - Key features should be accessible on mobile

3. Nice to have - Some mobile access is preferable

4. Not important - Mobile access is not a priority

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Question ^*

What are your biggest challenges with your current CRM system (or lack thereof)?

1. Data entry and management

2. Reporting and analytics

3. Integration with other business tools

4. Lack of automation

5. Mobile accessibility

6. User experience

7. Cost

8. Other (Please specify)

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Question ^*

Which CRM features are most critical for your daily tasks?

1. Contact Management

2. Lead Management

3. Sales Pipeline Management

4. Email Marketing

5. Task Management

6. Reporting & Dashboards

7. Customer Service/Support

8. Mobile Access

9. Collaboration tools

10. Other (Please specify)

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Question ^*

What specific integrations would you need with a Cloud CRM solution?

1. Email platforms (e.g., Gmail, Outlook)

2. Marketing Automation (e.g., Mailchimp, HubSpot)

3. Accounting Software (e.g., QuickBooks, Xero)

4. Help Desk Software (e.g., Zendesk, Freshdesk)

5. E-commerce platforms (e.g., Shopify, WooCommerce)

6. Social Media platforms

7. Calendar Applications

8. None

9. Other (Please specify)

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Question ^*

What are your top priorities when choosing a Cloud CRM solution?

1. Ease of use

2. Affordability

3. Scalability

4. Security

5. Customization

6. Integration capabilities

7. Reporting capabilities

8. Mobile accessibility

9. Customer support

10. Training & onboarding

11. Other (Please specify)

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