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Digital Remittance Market
Digital Remittance Market
Question
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How much money do you typically send internationally in a month?
1.
Less than $100
2.
$100 - $300
3.
$301 - $500
4.
$501 - $1000
5.
More than $1000
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Question
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How do you currently send money internationally?
1.
Bank transfer
2.
Money transfer service (e.g., Western Union, MoneyGram)
3.
Online platform/app (e.g., Remitly, WorldRemit)
4.
Other (Please specify: __________)
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Question
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What are the most important factors for you when choosing a remittance service? (Select up to 3)
1.
Low fees
2.
Fast transfer speed
3.
Convenience (ease of use)
4.
Trust/Security
5.
Good exchange rates
6.
Recipient options (e.g., bank deposit, cash pickup)
7.
Customer support
8.
Other (Please specify: __________)
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Question
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What are the biggest challenges you face when sending money internationally?
1.
High fees
2.
Slow transfer times
3.
Complex processes
4.
Unfavorable exchange rates
5.
Limited recipient options
6.
Lack of transparency
7.
Security concerns
8.
Other (Please specify: __________)
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Question
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What features would you like to see in a digital remittance service that you don't currently have? (Select all that apply)
1.
Real-time tracking of transfers
2.
Lower fees
3.
Instant transfers
4.
More recipient options (mobile wallet, etc.)
5.
Multi-language support
6.
24/7 customer support
7.
Predictable delivery times
8.
Integration with other financial services
9.
Better security features
10.
Nothing
11.
current service meets all the needs
12.
Other (Please specify: __________)
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