Low-Code-No-Code for Chatbot Development

Question ^*

What integrations are CRITICAL for your chatbot to have?

1. CRM (Salesforce, HubSpot, etc.)

2. Customer Support platforms (Zendesk, Intercom, etc.)

3. Messaging apps (WhatsApp, Messenger, etc.)

4. Databases (SQL, NoSQL, etc.)

5. E-commerce platforms (Shopify, Magento, etc.)

6. Internal APIs

7. Payment gateways (Stripe, PayPal, etc.)

8. Other (Please specify)

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Question ^*

What are the primary challenges you face when building or maintaining chatbots today?

1. High development costs and time

2. Lack of coding skills or technical expertise

3. Difficulty integrating with existing systems (CRM, databases, etc.)

4. Limited ability to customize chatbot behavior

5. Difficulty scaling chatbot functionality as needs grow

6. Lack of ongoing maintenance and support resources

7. Other (Please specify)

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Question ^*

What chatbot features are MOST important for your use case?

1. Natural Language Understanding (NLU) / Intent recognition

2. Dialog management and conversation flow

3. Integration with external APIs and data sources

4. Personalization based on user data

5. Multi-language support

6. Analytics and reporting

7. Proactive messaging (outbound notifications)

8. Live agent handover

9. Other (Please specify)

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Question ^*

Which of the following best describes your desired level of technical involvement in chatbot development?

1. Primarily using a visual interface with drag-and-drop functionality (No-Code)

2. Using a visual interface with some ability to add custom code (Low-Code)

3. Primarily relying on code

4. but leveraging pre-built components (Hybrid)

5. Full code control is essential (Traditional Coding)

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Question ^*

What would be the most significant benefit of using a Low-Code/No-Code platform for chatbot development?

1. Faster deployment and quicker time to market

2. Reduced development costs

3. Increased agility to adapt to changing business needs

4. Empowerment of non-technical users to build and maintain chatbots

5. Improved maintainability and scalability

6. Easier integration with other systems

7. Other (Please specify)

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