B2B E-commerce Market

Question ^*

Which of the following functionalities would most improve your online purchasing experience?

1. Automated order processing: (Yes, No, Maybe)

2. Integration with ERP/Accounting systems: (Yes, No, Maybe)

3. Customized product catalogs: (Yes, No, Maybe)

4. Self-service account management: (Yes, No, Maybe)

5. Improved search functionality: (Yes, No, Maybe)

6. Mobile app access: (Yes, No, Maybe)

Save & Next

Question ^*

What payment methods do you typically use when purchasing products online for your business?

1. Credit Card: (Always, Often, Sometimes, Rarely, Never)

2. Purchase Order: (Always, Often, Sometimes, Rarely, Never)

3. Bank Transfer/Wire Transfer: (Always, Often, Sometimes, Rarely, Never)

4. Digital Wallets (e.g., PayPal): (Always, Often, Sometimes, Rarely, Never)

5. Net Terms: (Always, Often, Sometimes, Rarely, Never)

Save & Next

Question ^*

How important is it to have a dedicated account manager or customer service representative when purchasing online?

1. Essential: (Essential, Very Important, Important, Not Important, Not Applicable)

2. Very Important: (Essential, Very Important, Important, Not Important, Not Applicable)

3. Important: (Essential, Very Important, Important, Not Important, Not Applicable)

4. Not Important: (Essential, Very Important, Important, Not Important, Not Applicable)

5. Not Applicable: (Essential, Very Important, Important, Not Important, Not Applicable)

Save & Next

Question ^*

How important are the following features when purchasing products online for your business?

1. Pricing Transparency: (Very Important, Important, Neutral, Not Important, Not Applicable)

2. Real-time Inventory Availability: (Very Important, Important, Neutral, Not Important, Not Applicable)

3. Order Tracking & Management: (Very Important, Important, Neutral, Not Important, Not Applicable)

4. Flexible Payment Options: (Very Important, Important, Neutral, Not Important, Not Applicable)

5. Detailed Product Information: (Very Important, Important, Neutral, Not Important, Not Applicable)

6. Personalized recommendations: (Very Important, Important, Neutral, Not Important, Not Applicable)

7. Easy reordering process: (Very Important, Important, Neutral, Not Important, Not Applicable)

Save & Next

Question ^*

What are the biggest challenges you face when purchasing products online for your business?

1. Finding the right products: (Major Challenge, Moderate Challenge, Minor Challenge, Not a Challenge)

2. Comparing prices and suppliers: (Major Challenge, Moderate Challenge, Minor Challenge, Not a Challenge)

3. Complex ordering process: (Major Challenge, Moderate Challenge, Minor Challenge, Not a Challenge)

4. Lack of product information: (Major Challenge, Moderate Challenge, Minor Challenge, Not a Challenge)

5. Poor customer support: (Major Challenge, Moderate Challenge, Minor Challenge, Not a Challenge)

6. Integrating with our existing systems: (Major Challenge, Moderate Challenge, Minor Challenge, Not a Challenge)

Save & Next