Health and Beauty E-commerce Market

Question ^*

What type of health & beauty products do you purchase most frequently online?

1. Skincare

2. Makeup

3. Haircare

4. Vitamins/Supplements

5. Personal Care (e.g., soaps, lotions)

6. Fragrances

7. Other (Please specify)

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Question ^*

What would make you more likely to purchase health & beauty products from a new/less-known online retailer?

1. Free shipping & returns

2. Exclusive discounts or promotions

3. Strong social proof (e.g., positive reviews, influencer endorsements)

4. Clear product information and high-quality images

5. A user-friendly website/app

6. Excellent customer service

7. A focus on specific health/beauty concerns (e.g., acne, aging)

8. Nothing

9. I prefer to stick with familiar retailers.

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Question ^*

What are your biggest frustrations when buying health & beauty products online?

1. High shipping costs

2. Limited product information/reviews

3. Difficulty finding specific products

4. Concerns about product authenticity

5. Slow delivery times

6. Inconvenient return process

7. Lack of personalized recommendations

8. Other (Please specify)

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Question ^*

Which of the following features would most improve your online health & beauty shopping experience?

1. Virtual try-on/shade matching tools

2. Personalized product recommendations based on skin type/concerns

3. Subscription options with customized product refills

4. Detailed ingredient lists and product usage instructions

5. Live chat support with skincare/makeup experts

6. Easier comparison of products across different brands

7. More sustainable/eco-friendly product options

8. None of the above

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Question ^*

How important are the following factors when choosing where to buy health & beauty products online?

1. Price

2. Product Variety

3. Shipping Speed

4. Return Policy

5. Customer Reviews

6. Brand Reputation

7. Loyalty Programs/Rewards

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Thank you for your response, Please Submit your Survey.

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